How to fix your broken Pocket Wizard Shoe at Erik Seo Photography Blog

So chances are at some point your Pocket Wizard hotshoe foot broke off and ended up looking like this. Now it’s an easy enough of a fix but people have asked me what to do so I thought I’d post this here.

So, it’s an easy fix and if you’ve used these things a lot, you’ll want to have a bunch of extra hotshoe feet sitting around just in case they break very easily.
CAS-PW-Shoe LPF037
P/N# 360797

Remove the 5 screws, make sure you keep track of which screw goes where, there are different thread pitches and lengths.

Remove the batteries and push the circut board out of the plastic case through the battery compartment. Pull the broken hotshoe foot out of the hotshoe contact.

All the pieces of the puzzle. Pinch the outer prongs of the hotshoe contact together and slip the new hotshoe on over the hotshoe contact.

Slide the circuit board back into the housing. Make sure you put all the buttons back on and screw it all back together. That was easy huh?

To order parts in the USA, contact Pocket Wizard (MAC Group) directly at:

PocketWizard USA
8 Westchester Plaza
Elmsford, NY 10523
914.347.3300
info@pocketwizard.com

Outside of the USA go here and select your country:
http://www.pocketwizard.com/support/repair/

The part you need is:

CAS-PW-Shoe LPF037
P/N# 360797

Twitter

@elisabethos
Cool, let me know what you decide.

2012/05/17 15:05

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2012/05/17 15:43

Vermont bans fracking, I hope the rest of the country follows suit soon.
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2012/05/17 13:08

I wasn't really expecting this to work when I first saw it last year, but it's still going. Waterproof electronics!
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2012/05/17 12:03

If my job was as a photos editor for a photographer, I'd probably be getting fired right about meow.

2012/05/17 12:42

When was the last time I've seen something ACTUALLY was sustainable? RT @archrecord: Sustainability is part of good architecture #AIA2012

2012/05/17 12:18

I wish this existed when I was a kid!
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2012/05/17 11:05

RT @nickpapailiou: @salomonfreeski is hiring for a Customer Service Rep - #WorkHereAndSeeMe
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2012/05/17 10:53

Uh huh. Bout that time for sure. RT @nabbott: 15 hr workday right into 11 hour no movement sleep. It's photo edit season.

2012/05/17 10:54

@jenhudak
I should have a surprise party in my basement storage box storage area then.

2012/05/17 10:00

18 Responses to “How to fix your broken Pocket Wizard Shoe”

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1 B.waluew Posted March 26th, 2008 - 7:42 pm

thenks a bench!
2 J. Shrader Posted April 6th, 2008 - 6:43 pm

Great post

*Where* can I find the part # described above?

Thanks!!!
3 admin Posted May 14th, 2008 - 12:05 pm

Call pocket wizard and order the parts.
4 chip Posted December 7th, 2008 - 8:04 pm

dude thanks so much for posting this! just broke one of mine on friday.
5 Dhanny Posted March 2nd, 2009 - 8:01 am

where they sell the spare part?
i have one broken and need repair.

Thanks
6 eric Posted March 27th, 2009 - 9:30 am

I just wanted to thank you. I saw this post, made the call and had the parts on the way in under 5 minutes. Ordering a couple extra made sense, so now I am all prepared.
Thanks!
7 Alex Gallivan Posted August 6th, 2009 - 9:17 am

Thanks for the info, it turns out that I think you know two of my former co-workers Matt & Braxton.
8 Bill M Posted August 24th, 2009 - 12:40 pm

Thanks! Exactly what I needed. On it’s way, be here Wednesday.
9 Jill Franco Posted October 23rd, 2009 - 2:15 pm

My camera tipped over on my tripod and the pw broke off at the hotshoe. I am trying to find where you purchased the replacement hotshoes. Please help!
10 Erik Seo Posted October 23rd, 2009 - 4:01 pm

For parts in the USA, contact:

PocketWizard USA
8 Westchester Plaza
Elmsford, NY 10523
914.347.3300
info@pocketwizard.com

Outside of the USA go here and select your country:
http://www.pocketwizard.com/support/repair/
11 phillip Posted December 31st, 2009 - 7:32 pm

thanks for the contact info and part number!
12 Creative Images Photography inc. Posted March 24th, 2010 - 4:16 am

Thanks a lot for he post and the part numbers!
13 Afzal (aka cham_001) Posted April 2nd, 2010 - 2:24 pm

Eric,

This is an awesome demo – huge thanks and gratitude. I was literally on the Canon (POTN) ‘photog Forum and a member there asked this very same question.

I did a Google-search and your wonderful website displayed this much-needed ‘resolution’. So I advised using this website link.

Wishing you every success and ceaseless prosperity for taking this initiative.

Thank you – no doubt I will have to re-visit here once my TT5′s give-way.

Afzal (aka Cham_001)
14 Erik Seo Posted April 8th, 2010 - 10:41 am

Glad you found it! PW has started making this shoe a bit stronger so the new ones should do better!
15 Tim Peare Posted September 2nd, 2011 - 5:31 pm

Thanks Erik! Great post
16 Erik Seo Posted September 4th, 2011 - 7:51 am

Glad it helped!
17 Pavel Shpak Photography Posted October 13th, 2011 - 12:32 pm

Just the Procedure I was looking for!